Privacy Policy
Privacy Policy
This privacy statement discloses the privacy practices for HID Identity.
Information Collection and Use
HID Identity, is the sole owner of the information collected
on this site. We will not sell, share, or rent this information to others
in ways different from what is disclosed in this statement. HID Identity collects information from our users at several different points
on our website.
Registration
If you are required to register to use a certain portion of this site,
this information is used to contact the user about the services on our
site for which they have expressed interest and to ensure quality input
is received from quality sources.
Cookies
A cookie is a piece of data stored on the user’s hard drive containing
information about the user. Usage of a cookie is in no way linked to any
personally identifiable information while on our site. Once the user closes
their browser, the cookie simply terminates. For instance, by setting
a cookie on our site, the user would not have to log in a password more
than once, thereby saving time while on our site. If a user rejects the
cookie, they may still use our site. The only drawback to this is that
the user will be limited in some areas of our site. For example, the user
will not be able to participate in any of our Sweepstakes, Contests or
monthly Drawings that take place. Cookies can also enable us to track
and target the interests of our users to enhance the experience on our
site.
Some of our business partners may use cookies on our site (for example,
advertisers). However, we have no access to or control over these cookies.
Log Files
We use IP addresses to analyze trends, administer the site, track user’s
movement, and gather broad demographic information for aggregate use.
IP addresses are not linked to personally identifiable information.
Sharing
We will share aggregated demographic information with our partners and
advertisers. This is not linked to any personal information that can identify
any individual person.
We use an outside shipping company to ship orders, and a credit card
processing company to bill users for goods and services. These companies
do not retain, share, store or use personally identifiable information
for any secondary purposes.
We partner with another party to provide specific services. When the
user signs up for these services, we will share names, or other contact
information that is necessary for the third party to provide these services.
These parties are not allowed to use personally identifiable information
except for the purpose of providing these services.
Links
This web site contains links to other sites. Please be aware that we at
HID Identity are not responsible for the privacy practices of
such other sites. We encourage our users to be aware when they leave our
site and to read the privacy statements of each and every web site that
collects personally identifiable information. This privacy statement applies
solely to information collected by this Web site.
Newsletter
If a user wishes to subscribe to any newsletter or similar E-Mail service,
we ask for contact information such as name and E-Mail address.
Surveys & Contests
From time-to-time our site requests information from users via surveys
or contests. Participation in these surveys or contests is completely
voluntary and the user therefore has a choice whether or not to disclose
this information. Information requested may include contact information
(such as name and shipping address), and demographic information (such
as postal code, age level). Contact information will be used to notify
the winners and award prizes. Survey information will be used for purposes
of monitoring or improving the use and satisfaction of this site.
Tell-A-Friend
If a user elects to use our referral service for informing a friend about
our site, we ask them for the friend’s name and E-Mail address.
HID Identity will automatically send the friend a one-time E-Mail
inviting them to visit the site. HID Identity stores this information
for the sole purpose of sending this one-time E-Mail. The friend may contact
HID Identity to request the removal of this information from
our database.
Security
This website takes every precaution to protect our users’ information.
When users submit sensitive information via the website, your information
is protected both online and off-line.
When our registration/order form asks users to enter sensitive information
(such as credit card number and/or social security number), that information
is encrypted and is protected with the best encryption software in the
industry - SSL. While on a secure page, such as our order form, the lock
icon on the bottom of Web browsers such as Netscape Navigator and Microsoft
Internet Explorer becomes locked, as opposed to un-locked, or open, when
you are just ‘surfing’. HID Identity does not currently
ask for this information online, but may do so in the future.
While we use SSL encryption to protect sensitive information online,
we also do everything in our power to protect user-information off-line.
All of our users’ information, not just the sensitive information
mentioned above, is restricted in our offices. Only employees who need
the information to perform a specific job (for example, our billing clerk
or a customer service representative) are granted access to personally
identifiable information. Our employees must use password-protected screen-savers
when they leave their desk. When they return, they must re-enter their
password to re-gain access to your information. Furthermore, ALL employees
are kept up-to-date on our security and privacy practices. Every quarter,
as well as any time new policies are added, our employees are notified
and/or reminded about the importance we place on privacy, and what they
can do to ensure our customers’ information is protected.
If you have any questions about the security at our website, you can
send an E-Mail to security@hididentity.com.
Supplementation of Information
In order for this website to properly fulfill its obligation to our customers,
it is necessary for us to supplement the information we receive with information
from 3rd party sources.
For example, in order for this website to enhance its ability to tailor
the site to an individual’s preference, we combine information about
the purchasing habits of users with similar information from our partners,
Company Y & Company Z, to create a personalized user profile. When
a user makes a purchase from either of these two companies, the companies
collect and share that purchase information with us so we can tailor the
site to our users’ preferences.
Special Offers
We send all new members a welcoming E-Mail to verify their password. Established
members will occasionally receive information on products, services, special
deals, and a newsletter. Out of respect for the privacy of our users we
present the option to not receive these types of communications. Please
see our choice and opt-out below.
Site and Service Updates
We also send the user site and service announcement updates. Members are
not able to un-subscribe from service announcements, which contain important
information about the service. We communicate with the user to provide
requested services and in regards to issues relating to their account
via E-Mail or phone.
Correction/Updating Personal Information
If a user’s personally identifiable information changes (such as
your postal code), or if a user no longer desires our service, we will
endeavor to provide a way to correct, update or remove that user’s
personal data provided to us. This can usually be done at the member information
page or by E-Mailing our Customer Support.
Choice/Opt-out
Our users are given the opportunity to ‘opt-out’ of having
their information used for purposes not directly related to our site at
the point where we ask for the information. For example, our user profile
form has an ‘opt-out’ mechanism so users who register for
and HID Identity services, but don’t want any marketing
material, can keep their E-Mail address off of our lists.
Users who no longer wish to receive our newsletter or promotional materials
from our partners may opt-out of receiving these communications by modifying
their profile in a password protected area of the site. This is currently
not an issue on this site, but may be in the future.
Users of our site are always notified when their information is being
collected by any outside parties. We do this so our users can make an
informed choice as to whether they should proceed with services that require
an outside party, or not.
Notification of Changes
If we decide to change our privacy policy, we will post those changes
on our Homepage so our users are always aware of what information we collect,
how we use it, and under circumstances, if any, we disclose it. If at
any point we decide to use personally identifiable information in a manner
different from that stated at the time it was collected, we will notify
users by way of an E-Mail. Users will have a choice as to whether or not
we use their information in this different manner. We will use information
in accordance with the privacy policy under which the information was
collected.
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